REFUND POLICY of X.S. Usenet B.V.

  • If your service suffers from technical error, you're entitled to ask for a full refund within 72 hours of your purchase. We will reimburse the full expense of your order, including any processing fees.

A "technical error" can be:

  • 1.1. An ordered package that was not successfully activated.
  • 1.2. An ordered upgrade that was not successfully processed.
  • 1.3. An error in payment processing.
  • 1.4. A connection issue or lack of performance within the first 72 hours after your purchase (case-by-case evaluation).
  • XS Usenet B.V.

  • Jan Pietersz. Coenstraat 7
  • 2595 WP The Hague
  • Chamber of Commerce 51855135
  • VAT NL850201469B01
  • Email: [email protected]
  • Phone: +31 (085) 5301 5703